Some folks are still living in the 90s ^-^ and haven't coded their games to handle 'USB sound cards / headphones'. Configure that for your audio-in, and use the non-USB headphones for audio-out. If you still want a mic, you can get those USB 'mic' only (or just cut the headphones out). (what actually happens is audio is sent out via BOTH speakers and headphones but you can configure it so speakers get muted.) You can use the auto-mute function so that when you plug in your headphones, audio-out comes through your headphones but not the speakers. The other apps you mentioned rely on Windows which does handle things like this on the fly.Īlternatively, you can use non-USB headphones. The game enumerates stuff when it starts, not on the fly. the ones that actually have a sound card built-in? The virtualized DTS surround sound feature may not play well with all games depending on if they support DTS or not, so you may want to disable this setting for specific games where these audio distortions can be heard.You're using those 'USB headphones', i.e. Note: If this does not work, search for "Control Panel" and navigate to Device ManagerĤa) If there is a second or multiple entries related to the device, you will need to repeat this process.ĥ) Click "Driver" on the top toolbar and select "Uninstall (Advanced)" at the bottom.Ħ) Ensure the checkbox is checked and uninstall the driver.ħ) Unplug your device and reboot your computer.Ĩ) Once this is done, replug the device and the driver will reinstall Please find the latest version at: Ģ) Using the search functionality in Windows, search for "Device Manager" - click and open it It's very important that the latest version of SteelSeries Engine is installed PRIOR to taking the next steps. Install the latest version if you have not already. To resolve this issue, please take the following steps:ġ) Make sure your SteelSeries Engine is up to date. Next, we will need to uninstall the existing driver( if there is one) completely. Please note that this will delete any saved configures within SSE, so please save them to the cloud.ġ) Download and install CCleaner (it's free): įind the SteelSeries Engine and uninstall it.ģ) Go to the ‘Registry’ tab on the left side -> scan for issues -> fix selected issues Try doing a clean reinstall of both SSE and your device drivers using the following steps. Hi, so i was having issues, this sorted it for me, i contacted the SteelSeries team via email and this was their reply.